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What are the different modes of payment you accept?
We accept all major credit cards, Debit Cards and bank transfers to our bank accounts.
Do I need to reconfirm my flight?
Yes, It is advisable to re-check the flight status 72 hours before flight departure.
How do I check-In? / What is internet Check-in?
You can check in at the airline counter at the airport. Alternatively, online check-in is available on the airline’s website, typically starting 24 hours before departure.
What are the benefits of becoming a registered member at Friends Travel?
You will receive priority notifications about our discounted fares through SMS and email, ensuring you access great deals on ticket prices.
Can my 2 and half year old get infant fare?
No, infant fares are only for children under 2 years old. A 2.5-year-old must be booked at the child fare.
Can I reserve a particular seat?
Yes, you can reserve a seat if it is available for free on the seat map. Otherwise, an additional fee will apply for specific seat selection.
How can I change the date of travel or cancel my booking?
You need to contact our Postsale team for assistance.
What are the things needs to take care while travelling by flight?
When flying, arrive early for check-in, have your travel documents ready, and know the baggage policy. Follow security regulations for prohibited items, and familiarize yourself with emergency procedures and the airport layout for a smoother journey.
How much baggage can I carry on my flight?
Baggage policy does vary from airline to airline. Most of the airlines give 30kg checked in bag for the travel originating from Australia. You can always check the baggage policy in your e-ticket copy.
I have booked my tickets online. How can I get another copy of my E-Ticket
We are unable to guide you on this matter. Please contact the airline directly for assistance.
How do I arrange a wheel chair request?
Please contact us, and one of our agents will assist you with requesting a wheelchair for your booking.
If I have flight reservations and the airline changes my itinerary, will Friends Travel notify me of the same?
Yes, we will inform you of any itinerary changes made by the airline.
How do I go ahead with booking / reservation with Friends Travel?
Please contact us, and our agents will assist you with booking your tickets.
How long does it take to get the tickets issued once I have made the payments?
Your ticket will be issued within 2-3 hours after we receive your payment.